Skip to content

Privacy Policy

Your privacy matters — this page explains what we collect, how we use it, and your rights.

Data we collect

When you submit a demo request or contact us, we collect: name, restaurant/company name, email, phone number, country, and branch count if provided.

When using the platform, we may collect operational data: orders, menu settings, and usage statistics to improve the service.

How we use your data

We use your data to respond to your request, deliver the service, provide support, and improve the platform.

We never sell your personal data or share it with third parties for external marketing purposes.

Payment data

Order payments are processed directly by approved payment providers — Qoodz does not store card numbers or sensitive payment data.

Data retention & security

Each restaurant's (tenant's) data is stored isolated from other customers, with role-based access controls.

We apply appropriate technical and organizational controls to protect data from unauthorized access.

Your rights

You may request access to, correction of, or deletion of your data by contacting us through the contact page channels.

How can we help? Chat with us on WhatsApp